Effective: March 2026
1. Agreement
By accessing or using SendChat’s website, products, or services, you agree to these Terms of Use. If you use our services on behalf of a company, you represent that you have authority to bind that company.
2. Services
We provide B2B campaign and outreach-related services as described at the time of order or in separate agreements. Features may change; we will use reasonable efforts to notify you of material changes affecting paid services where contractually required.
3. Acceptable use
You agree not to:
- Use the services for unlawful, harassing, or misleading campaigns.
- Violate third-party rights or applicable marketing regulations.
- Attempt to breach security or overload our systems.
- Resell or scrape our platform without written permission.
4. Your content
You retain ownership of content you provide. You grant us a licence to use it solely to provide the services you request. You warrant you have the right to use and submit that content.
5. Fees & payment
Fees are as quoted at checkout or in your order. Taxes may apply. Non-payment may result in suspension of services. See also our Refund & Cancellation page.
6. Disclaimers
Services are provided “as available”. We do not guarantee specific business outcomes (e.g. reply rates). To the fullest extent permitted by law, we disclaim implied warranties.
7. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising from these terms or the services is limited to the amount you paid us in the twelve months before the claim (or, if greater, the minimum allowed by law).
8. Termination
Either party may terminate as set out in your service agreement or order. We may suspend access for breach of these terms.
9. Governing law
These terms are governed by the laws specified in your master agreement or, if none, the laws of the jurisdiction where SendChat contracts for the service, without regard to conflict-of-law rules.