Effective: March 2026
1. Who we are
SendChat (“we”, “us”) provides B2B outreach and campaign-related services. This policy explains how we collect, use, and protect personal and business information when you use our website and services.
2. Information we collect
- Account & campaign data: business name, contact details, service preferences, pin codes or regions, and content you submit for campaigns.
- Technical data: IP address, browser type, device identifiers, and cookies (see our Cookie Policy).
- Communications: messages you send us by email or through forms.
3. How we use information
We use data to deliver and improve our services, personalise outreach where agreed, process payments, comply with law, and communicate with you about your account or campaigns.
4. Sharing
We may share data with subprocessors (e.g. hosting, email, analytics, payment providers) under strict terms. We do not sell your personal information. We may disclose information if required by law or to protect our rights and users.
5. Retention & security
We retain data as long as needed for the purposes above and as required by law. We implement appropriate technical and organisational measures to protect data.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, or to object to certain processing. Contact sales@sendchat.in to exercise these rights.
7. International transfers
We operate globally. Data may be processed in the United States, United Kingdom, India, Australia, and other countries where we or our providers maintain facilities.
8. Changes
We may update this policy from time to time. The “Effective” date at the top will change when we do.